WHAT DATA DO WE COLLECT?
Depending upon your interaction or relationship with Us, We may collect some or all of the following personal data, including some sensitive personal data, relating to you/your children:
contact information such as email addresses and telephone numbers
medical information (allergies, illnesses, etc.)
credit card information
photographs or videos
HOW IS YOUR DATA COLLECTED?
We may collect your/your children’s personal data in a number of ways. The primary ways in which we collect data are:
In person in the event you provide details to Us during a meeting or phone call
From email correspondence with Us
On your booking registration form
During childcare sessions
From third parties, for example if your booking is made through your chalet company or hotel etc.
HOW DO WE USE YOUR DATA?
We may use your personal data for the following purposes:
To fulfil our obligations to you/your child in relation to any childcare bookings made, and to ensure the welfare of your child
Keeping records of contact details, marketing materials, in order to improve our services and comply with legal obligations
Responding to email enquiries regarding potential bookings
HOW DO WE STORE YOUR DATA?
We only keep your/your children’s personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it/we are required to keep it under applicable law. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected, using password-protected and encrypted systems.
DO WE SHARE YOUR DATA?
For the purpose of processing payments, we may share your data with credit card companies. Otherwise, we will not share any of your/your children’s data with any third parties for any purposes, unless with your prior approval. However, in certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations or regulatory requirements, a court order, or a governmental authority.
HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION
At any point while we are in possession of or processing your/your children’s personal data, you have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to object – you have the right to object to certain types of processing such as direct marketing.